Frequently Asked Questions
Quick answers to common questions about how NutriAI Food Pharmacist works and how to use it safely.
Using NutriAI Safely
Is NutriAI a replacement for my doctor, pharmacist, or dietitian?
No. NutriAI is an educational and informational assistant only. It cannot examine you, order tests, review your full medical history, or provide a diagnosis or treatment. Always discuss any medication or major dietary changes with your licensed healthcare provider first.
Can NutriAI tell me if it is safe to stop or change a medication?
No. NutriAI cannot provide individualized medical clearance to start, stop, or change any prescription or over-the-counter medication. It can help you understand general considerations and common safety topics, but the decision must be made with your prescriber or pharmacist.
What should I do if NutriAI’s suggestions conflict with my doctor’s advice?
Always follow the guidance of your treating healthcare professionals. If something you read in NutriAI seems different from what you were told, use it as a prompt for a follow‑up conversation with your doctor, not as a reason to change your plan on your own.
About the Information Provided
Where does NutriAI get its information?
NutriAI uses large language models that have been trained on a mixture of licensed data, expert‑written content, and publicly available information. We also incorporate domain-specific guidance, prompts, and guardrails to better align responses with nutrition and medication-safety best practices.
How accurate are the answers?
We strive for clarity and usefulness, but AI-generated responses can be incomplete, out of date, or not fully applicable to your situation. You should treat all information as general educational content, not as a personalized medical recommendation.
Does NutriAI provide emergency or crisis advice?
No. NutriAI cannot assess or respond to emergencies. If you have symptoms that may indicate a medical emergency (such as chest pain, difficulty breathing, confusion, or severe allergic reactions), call your local emergency number or visit the nearest emergency department immediately.
Privacy & Data
What personal information does NutriAI collect?
Depending on how you use the platform, we may collect account details, basic usage information, and any text you choose to submit in the chat or tools. For details, please refer to our full Privacy Policy.
Are my conversations stored?
Conversations may be logged to help improve the service, monitor safety, and troubleshoot technical issues. Where possible, we aim to limit the inclusion of directly identifying information and follow reasonable security practices to protect stored data.
Should I share highly sensitive information?
We recommend being cautious about sharing names, exact addresses, financial information, or other highly sensitive details. Only provide the minimum information needed to receive useful guidance, and consult your healthcare provider directly for deeply personal or complex situations.
Getting Support
How can I report an issue or suggest an improvement?
If you notice a technical problem, a concerning response, or have ideas to make NutriAI more helpful, please reach out through the contact options provided in the app or on our website. Clear examples and screenshots are very helpful.
Can healthcare professionals use NutriAI?
Yes, NutriAI can be a supplementary tool for healthcare professionals to explore nutrition-related ideas, generate patient education language, or review high‑level food–drug interaction considerations. It should never replace primary clinical resources, guidelines, or formal decision-support systems.